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IN BRIEF : MY NORTON RAN OUT 2 DAYS AGO , I HAVE NOT GONE ON INTERNET. BUT HAVE USED MY SERIF SCRAPBOOKING PROGRAM THAT I HAVE HAD ON MY PC FOR YEARS AND NEVER A PROBLEM WITH IT . 

I NOW GET OPTIMIZER PRO  AND I CANNOT GET RID OF IT. ANYONE ELSE HAD THIS PROBLEM . I DID NOT PUT IT ON MY PC - BUT IT REFUSES TO UNINSTALL .CAN ANYONE HELP PLEASE ? 

THANKS IN ADVANCE, SHOULD ANYONE BE ABLE TO THROW ANY LIGHT ON THIS.

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  • waterbuttswaterbutts Posts: 1,214

    Are you sure you are in the right forum, my old love? I don't understand a word you are saying.

  • XX Posts: 707

    For a start Lucky3, search for and install MalwareBytes, it's free and it works well.  Optimizer Pro is malware, take no notice of any of the messages it is giving you, its fake.  It's very difficult to get rid of and you may have problems getting to the download stage of MalwareBytes.  There is a manual fix but unless you are comfortable editing the Registry I would take the PC to an IT Tech/specialist.

    http://answers.microsoft.com/en-us/windows/forum/windows_8-system/i-cant-uninstall-optimizer-pro-v30-from-pc/26f4f651-846b-4482-b0fc-69796622767a

  • waterbuttswaterbutts Posts: 1,214

    Crikey, I know that  I had mushrooms for dinner . The world has gone mad.

  • XX Posts: 707

    As waterbutts said, are you posting this on the right forum.  This is a gardening forum???

    I used to work as an IT tech, but not sure there are that many on here that would know what your problem is.image

  • waterbuttswaterbutts Posts: 1,214

    Amazing. 

  • nutcutletnutcutlet PeterboroughPosts: 26,160

    what?

  • Lupin 1Lupin 1 Posts: 8,916

    Tomato food works well for me.

    Soz image Hope you get it sorted Lucky3.

  • rofl this is too funny.  please ask another question. image please..

  • PeterE17PeterE17 Posts: 129

    Odd. Lucky3 has no profile - a quick click will bring up Lucky2 who has made no posts.

  • If it helps I got fed up with Norton slowing down my PC and popping up reminders to update right in the middle of a Power Point Presentation to a hall full of people so I dumped it and used Kaspersky Internet Security (for the past 10 years now) without any problems.

    I also use a software package called 'Advanced System Optimiser' by a company called 'Cleverbridge' which is excellent at removing spyware, adware, malware, all kinds of internet traces and much more. This software (nothing to do with 'Optimiser pro')  keeps the PC at peak performance.

    [All Internet Security packages will eventually slow down a PCs operating speed] ASO will regularly remove all the temporary internet files that are responsible for slowing everything down and optimise the registry for best performance.

    ASO costs around £20 + Vat

    contact Email I use for renewals is [email protected] (if it helps)

     

    Now... back to picking the courgettes and tomatoes....JH

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