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Someone stealing my details from the forum

granmagranma Posts: 1,929
in The potting shed

I clicked on to my messages and a box came up warning me that someone is trying to steal my details of phone number ,address,credit card numbers.

Has anyone else had this , also what do I do ???

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  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    Hi granma. Was the box actually part of the forum or do you think it is something on your device (laptop, tablet or pc)? Don't respond to it at all and just think to yourself is there any way that anyone could access any of those details. Have you, for example, put those details anywhere on your device?

    Cacoethes: An irresistible urge to do something inadvisable
  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    I do suspect it has nothing to do with the Forum and it was just coincidence it popped up when you clicked on your Messages. I would run whatever virus protector you have on your device to make sure you haven't picked one up from somewhere.

    Cacoethes: An irresistible urge to do something inadvisable
  • granmagranma Posts: 1,929

    How do I get  to contact the mods?

  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    I'm a closet techie geekess 1Runnybeak1. image A lot of these things are deliberately meant to scare people into inadvertently revealing their details, or to allow a download of a malicious virus.

    Cacoethes: An irresistible urge to do something inadvisable
  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    granma, have you run your virus checker yet? If this had been connected to the Forum then there would have been lots of people posting the same thing as you and as yet I haven't seen any other posts which is why I think it has nothing to do with the Forum and more to do with whichever device you are using to access the internet.

    Cacoethes: An irresistible urge to do something inadvisable
  • granmagranma Posts: 1,929

    It said that someone on the forum was trying to steal information or they used the word details can't remember which .but they said trying to steal phone numbers , addresses, and credit card numbers .how do I contact the mods ( sorry ) as someone's suggested .. I'm on my kindle .

    Last edited: 08 July 2016 20:28:42

  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    OK granma. Now have you ever put your full name and address and any other personal details on the GW Forum?

    Cacoethes: An irresistible urge to do something inadvisable
  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    I believe that a lady called Nora is one of the people for you to contact in cases like this so if you click on the words New thread a box will open and you will get a choice of topics, one of which is Site Feedback or something similar. If you type 'Scam message' into the subject line and then explain in the message box what has happened to you and post it then I think the people who manage the Forum look at this. Fingers crossed.

    Last edited: 08 July 2016 20:39:19

    Cacoethes: An irresistible urge to do something inadvisable
  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    If anybody knows if I am correct in assuming this is how you contact the Forum moderators please confirm with granma. Thank you.

    Cacoethes: An irresistible urge to do something inadvisable
  • Ladybird4Ladybird4 Third rock from the sunPosts: 35,524

    granma, have you got an antivirus checker on your Kindle? If so you should really run it as soon as possible.

    Cacoethes: An irresistible urge to do something inadvisable
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