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Tesco

Just went for a walk on this beautiful sunny day. Deep in the Derbyshire dales we passed a couple out for a walk. They were rather taciturn, which proved to be unfortunate for them. Ten minutes further on we found a set of car keys. Nobody else about. Only a Tesco tag with a barcode and an 0800 number saying that if these keys were found phone this number. No mobile signal around these parts so got home and phoned Buxton police. They said that we would have to phone Tesco and ask them to give the owner our number and address. Police can't ask Tesco for the owner's name and number apparently. So OH phoned Tesco. Explained to the woman at the other end that Buxton police wanted us to give Tesco our number and for Tesco to contact the owner of the keys so that we could post them on or hand them over. No way. Tesco refused to even contemplate the idea. No way could they put a note on their customer's records to say that Buxton police have the name and phone number of the person who found their keys. Against data protection. B*ll***s. OH asked what the point of the 0800 number and little message on the tag was all about. No answer. Can't help. No way. Goodbye. So if anybody out there has lost a set of Hyundai car keys today half way along Ravensdale, you know where they are. Thanks Tesco, you are such a nice, helpful company. Not.
Apophthegm -  a big word for a small thought.
If you live in Derbyshire, as I do.
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Posts

  • darren636darren636 Posts: 666
    Rancid establishment
  • Hostafan1Hostafan1 Posts: 34,743

    my sentiments too Darren

    Devon.
  • pansyfacepansyface Posts: 22,735
    I just hope the woman on the so called help line never loses her car keys in the middle of nowhere. The people we met on the path looked like holiday makers. I hope they have a spare set on them.



    We did at least pick a couple of bags of wild garlic for dinner tonight. image
    Apophthegm -  a big word for a small thought.
    If you live in Derbyshire, as I do.
  • WelshonionWelshonion Posts: 3,114
    Funnily enough if you had left the keys alone or in a prominent position the couple would have retraced their steps and found them. They would have missed them as soon as they got back to the car.
  • pansyfacepansyface Posts: 22,735

    That did cross our minds but we were a good three miles from any road or habitation on a steep, wooded hillside crisscrossed with interlinking paths all of which were ankle deep in thick black liquid mud. The keys were half buried when we saw them and would have sunk without trace if left in situ. The paths were lined with bright, white wood anemone flowers, which looked much like shiny bunches of keys, and glistening wild garlic leaves.

    Yes, we did think about leaving them but couldn't see a spot to do so.  We had no sheets of paper to place them on either. We also drove around the various well known parking areas to see if we could see the car but no luck. Spoke to locals and told them in case they saw anybody of that description. Heigh ho. That's life.

    Apophthegm -  a big word for a small thought.
    If you live in Derbyshire, as I do.
  • I would ring the number again, a different person may deal with it better. You could also try posting it on facebook if you use it or know someone who does, if enough people share it it may get to them.

  • BookertooBookertoo Posts: 1,306

    Gee, I do hate Tesco and all its doings - how do they get back in profit when they abuse the climate, the environment, their customers and their staff!

  • pansyfacepansyface Posts: 22,735

    Flowerlover, I think I will try the 0800 number again. I couldn't believe the sheer obstructiveness of her replies.

    No use asking me to do anything more modern. I have never seen Facebook or know anybody who has. A bit like asking me to write a letter to them in Serbo Croat.image

    Apophthegm -  a big word for a small thought.
    If you live in Derbyshire, as I do.
  • pansyfacepansyface Posts: 22,735

    Just phoned Tesco's "helpline" again. Same old load of Serbo Croat tosh. Tesco refuse to phone Buxton Police to allow Buxton Police to give our name and address to the car owners.

    Is Data Protection something dreamed up by Brussels? Here we go again! (Pansyface puts on flak jacket and hard hat.)image

    Apophthegm -  a big word for a small thought.
    If you live in Derbyshire, as I do.
  • LynLyn Posts: 23,082
    No one cares about losing keys anymore, it really doesn't matter. All insured. Breakdown service will come out with another.
    Gardening on the wild, windy west side of Dartmoor. 

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