I recently ordered from Norfolk Herbs, as a birthday present for an uncle, he was delighted with them. I have also used Taylor's for clematis, and Peter Nyssen for bulbs.
I've used about a dozen different ones over the years and have found it just depends on what you're looking for, there isn't one that has everything for my particular preferences. I've not had any problems with Suttons so far though. I use J Parker's, You Garden, Gardening Express (for established plants mostly) and Hayloft most often. A few one off orders so far: Farmer Gracy, Roots, One Click Plants, Peter Nyssen.
D T Brown and Chiltern for seeds. J Parkers for bare root strawberries. Ashridge Nurseries for established plants. Primrose for the likes of wooden compost bins/raised beds. That's about my extent of experience of online retailers over the last 3 or 4 years
Made a couple of purchases from Mail Order Trees, they've been fine. A small mistake of sending the wrong plant (was mislabelled) quickly rectified, mistakes do happen it's a fact of life, it's how a organisation/individual deals with it is what is important, and I guess how often it happens. No complaints. If going for something a little larger, one could always ask for actual photos of the plants you'd buy - they did this for us without asking.
I prefer to buy in person, have a good look at the health of a plant, pick out a nicer specimen etc. But it's not always possible, not everyone can carry a big enough selection and I certainly don't want to travel huge distances.
Posts
Billericay - Essex
Knowledge is knowing that a tomato is a fruit.
Wisdom is not putting it in a fruit salad.
Dorset Perennials
Beth Chatto
Jacksons
Woolmans
Hardy's
Sarah Raven
Mac plants
Plantsmans Preference
A small mistake of sending the wrong plant (was mislabelled) quickly rectified, mistakes do happen it's a fact of life, it's how a organisation/individual deals with it is what is important, and I guess how often it happens. No complaints.
If going for something a little larger, one could always ask for actual photos of the plants you'd buy - they did this for us without asking.
I prefer to buy in person, have a good look at the health of a plant, pick out a nicer specimen etc. But it's not always possible, not everyone can carry a big enough selection and I certainly don't want to travel huge distances.