Wrong iris from Parkers, anyone else had this experience?

WonkyWomble

I ordered 2 lots of bearded iris from Parkers, 10 dwarf and 10 standard.  I've waited 7 months to find they have sent the wrong ones.  I chose the iris as it had the same name as a family member that is grieving. 4 of the 10 have flowered so far,  2 are one type,  which are not correct and 2 are another type that are completely different from the ones I ordered also.  
Is this a regular gamble with Parkers? Any experience will help me decide weather to use them in the future.  Many thanks!

AnniD

I must be honest, l often hear poor reviews of Parkers. Have you contacted them with photographs? 
I am no expert, but does this come under the Sale of Goods Act or something similar? 

JennyJ

Send them the pics and ask for replacements (or a refund if you prefer, or if they're out of stock of the ones you want).

didyw

Oh no, that's awful @WonkyWomble! I had similar with a local bulb specialist - I ordered 10 of each of two varieties of a lavender coloured tulip and when they came up - all the same and all burgundy! Such a disappointment after months of looking forward to seeing what was imagined when planting them but awful for you when yours were for such a specific purpose.  I complained but he simply said that his supplier must have sent wrongly labelled bulbs.  Wonder who the supplier was?  I'm hoping the 3 bare root oriental poppies I have just potted up into long toms before they go into their final destination turn out to be the orange ones I ordered and not red. 

debbiemartindale

Not with Iris but I had the wrong tulips once and the wrong lupins. I didn't bother to complain but under the circumstances it might be best if you do.

Camelliad

Yes same I've received the wrong tulips once and it was a bit depressing as like you I'd spent so long waiting for them to come up.

That said, I've been happy with most of what I get from them, though, so I just chalked it up to experience. I probably should have complained.

I did, however, complain to the seller who sent me alkanet seeds when I ordered foxgloves - not Parkers, just to be clear. Took me a long time to figure out what had happened, only to work out that the seedlings I have been nurturing indoors were the same ones gearing up to smother my plants out front!

I'm actually just very envious of the fact that your incorrect iris have flowered at all! Mine refuse to.

JennyJ

I received wrongly-labelled bare-root geraniums from J Parkers a couple of years ago and they gave me refunds without quibbling. By the time they flowered it was too late for replacement bare-roots. And this year J Parkers wholesale sent me 10 lavenders instead of Verbena Pink Spires, which they replaced very promptly when I told them (and told me to keep the lavenders). Mistakes happen, it's how they're dealt with that matters.

WonkyWomble

Thank you all for your responses. I don't want to complain really as they were ordered through a friend that is very busy and it would mean them having to do the complaining. I've also had 5 canna from them before which all died or were already, so on the whole I haven't been impressed. I don't want to add to my friends load so will chalk it all up to experience and with special plants I think I will go to a nursery in person. 
I've just compensated myself by doing just that and bought an iris raspberry blush.... looks like it's going to be gorgeous! 
..... if it was labelled correctly!! 😉🤣

AnniD

That's fair enough @WonkyWomble, looking forward to seeing a photo of Raspberry Blush in due course. It sounds lovely 

JennyJ

Fair enough, but they can't put it right if not told about the problem. I hope some of your iris that haven't flowered yet turn out to be the special one that you wanted, or you manage to find it somewhere else.

Dovefromabove

@WonkyWomble did you give me some of the special ones?  If they turn out to be the right ones you can of course have them