Help with my Japanese holly

Emily Kerner 839

Hi everyone! My mum bought this Ilex crenata bonsai around a year and a half ago and recently it has started to look very sad.. it has had a lot of leaf drop with leaf browning - the stems are also turning brown. It has white fluff and web-like bits on some of the stems which looks like it could be from a pest? My mum and I are new to gardening so any help would be much appreciated.

Thank you in advance

Borderline

I only know this plant as growing outside. If grown indoors, it's probably attacked by spidermite judging from the leaves and the web. They like warm and dry conditions. Try to create a more moist atmospshere and keep your plant well watered. Hopefully, that should control the attack.