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How can I change my password?

MisterBoyMisterBoy Posts: 52
in Problem solving
I've gone to edit profile but there is nowhere to reset or change my password. Come to that, nowhere to change my email either.

Anyone?
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Posts

  • FairygirlFairygirl Posts: 54,353
    Hi @MisterBoy - if you click on your avatar, it brings up a page with a little purple 'person' icon. There's a drop down menu which includes editing your profile  :)
    It's a place where beautiful isn't enough of a word....



    I live in west central Scotland - not where that photo is...
  • Pauline 7Pauline 7 Posts: 2,230
    @MisterBoy To change your password or any other personal details you have to go into the main gardeners world site. At the top of the pages on this (forum) site is a black banner, tap the Gardeners World logo on the left hand side of this banner and it will take you to the main site. At the top of that page is another black banner with "my account" on the right hand side,  tap on "my account " and you can change them there.
    Hope this helps. 
    West Yorkshire
  • FairygirlFairygirl Posts: 54,353
    Same process @Pauline 7 - takes you to the same page  :)
    I'm not sure if you can change the email though. You might have to contact the mods, or rejoin using a different e mail address. I've never done it, so not sure.

    You sometimes have to log out and back in again too. 
    It's a place where beautiful isn't enough of a word....



    I live in west central Scotland - not where that photo is...
  • Pauline 7Pauline 7 Posts: 2,230
    @Fairygirl I'm on my tablet and clicking on my avatar allows me to edit my profile but doesn't let me change my personal details.... email address etc. 
    It might just be a tablet issue......or me.
    West Yorkshire
  • FairygirlFairygirl Posts: 54,353
    I think the email is the different thing @Pauline 7 - I've heard people having a problem with that before. I looked too  [laptop] and no facility for it. 
    Phones seem to be more limited as to access too, for some weird reason! Unless they've fixed that now  :D
    It's a place where beautiful isn't enough of a word....



    I live in west central Scotland - not where that photo is...
  • Pauline 7Pauline 7 Posts: 2,230
    @Fairygirl....... How strange. I can change all my details  on the main site, but others can't.  Weird. But   hey hoe stranger things happen all the time.
    West Yorkshire
  • LynLyn Posts: 23,057
    edited May 2020
    You can change all of your personal details by clicking on the Gardeners world .com then my account on the right, then select ‘settings’
    Then choose ‘personal details’ everything is there. Make sure you click save afterwards. 
    Gardening on the wild, windy west side of Dartmoor. 

  • FairygirlFairygirl Posts: 54,353
    Ah - that's where to do it @Lyn!
    It's a place where beautiful isn't enough of a word....



    I live in west central Scotland - not where that photo is...
  • LynLyn Posts: 23,057
    Aim for this page

    Gardening on the wild, windy west side of Dartmoor. 

  • MisterBoyMisterBoy Posts: 52
    You have to go to the main site to change you password, NOT the forum profile edit... thans for the tips!
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