Misdescribed plants - consumer rights?

AshleyCanterbury

I've been looking for a thorny blackberry variety for a while and the other week came across some in B&Q. However I then saw the same variety in a garden centre described as thornless, and realised my "thorny Black Satim" (sic) are in fact thornless Black Satins.

Wrote to B&Q and asked them to confirm their mislabelling and they have just said that "We do not have access to our products" (?) and any plants that have been replanted have been "deemed fit for purpose" and couldn't be returned.

Does the Consumer Rights Act that states things should be accurately described not apply to plants?

Hostafan1

I'd check with Trading Standards at your local council.

Lyn

I wonder why the OP particularly wanted thorny ones, unless she had horrible neighbours and wanted revenge. 

AshleyCanterbury

Lyn said:

I wonder why the OP particularly wanted thorny ones, unless she had horrible neighbours and wanted revenge. 

Close. My house backs on to a park and I want put off the occasional drunk or student, or drunk student, who thinks it's OK to climb over the wall in to my garden. One time when I was standing right there! I've already got a rose to train across, but I do love a blackberry and apple crumble. 

AshleyCanterbury

Thanks everyone for your replies. Will get in touch with trading standards. 

Lyn

Berberis is very good for that Ashley, the police recommended it to put round our oil tank, he said if the oil is pinched we will definitely have some DNA😀

AshleyCanterbury

Just did a Google image search on that one. It looks lovely, I love the colour of the pink one. Alas my garden is too small for that kind of hedging though so just a few spiky roses and brambles intertwined along the wall should hopefully do the trick and look pretty. Just got a beautiful Scent From Heaven rose, lovely peachy coloured flowers. 

fidgetbones

 Basic complaint, not as described.   I had some Lilies from T&M that were described as scented. They came in a bag with another name on, appears to be the Dutch name, when I looked it up they were oriental hybrids with no scent. I complained and got sent some more lily bulbs that did have a scent.

Lyn

Problem with roses is that for quite a few months they have to be cut down, SFrom H say cut down to 30cms.

JennyJ

I bought three bare-root Pulmonaria "Blue Ensign" earlier this year, described as having deep violet blue flowers.  One of them has started flowering and is a kind of insipid peachy pink (and also has much spottier leaves than the other two).  I phoned the supplier, followed it up with an email with photos (which they asked for) and have received a reply saying that they will arrange replacements.

Fishy65

This sounds a lot like the perennial foxgloves I bought today. I bought some a couple of years ago and they certainly didn't surface on the next spring.