Appalling Thompson and Morgan
I have just had £9.99 refunded for a bowl of crocuses ordered in mid-December and never delivered. £9.99 is totally inadequate considering I have had to make 3 expensive phone calls to chase this item up. But the real disappointment is of course is that I wanted the item for Christmas and was looking forward to it. The refund is totally inadequate in many ways. It is my last order with T&M. There are plenty of competitors out there who provide a professional service.
I have been dissatisfied with the service and quality of products coming from them for some time now, so this has made my mind up.