I should certainly follow it up. I assumed that the meter being 'smart' would suggest some accuracy, but you're right. If it had never been calibrated or checked, it could well be giving mad readings. I have to gather the energy and will to give an afternoon to have ten, repeated, stupidly circular conversations.
I always turn off at the tap. The gov. tried to introduce charges and meters last year, but there was lots of marches and 'faerie water meter removers'. My parent recall marching in the 70's against the introduction of water charges, so the gov. at the time increased the tax rate, so we do already pay for the water.
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