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Delivery charges.



  • PosyPosy Isle of Wight.Posts: 1,966
    I agree that £4-£7 on an order isn't too bad, but that's a standard charge. They then add anywhere from £5 - £20 on top. That makes the p&p worth four or five times as much as the plant! I'd like to see the books of these companies, and of the couriers and find out what it really costs.
  • FireFire LondonPosts: 6,478
    I find that with any internet purchase "delivery costs" often have nothing to do with delivery. It's a bit of a con. They advertise low/bargain prices, which buyers jump on. As we come to pay, the company whack on a huge cost. These days I think of it more like a surcharge. Even buying a tee shirt to be delivered to London, 'delivery charges' they try and lay are anything from £1.50 (about right re stamps) to £10. When I challenge some sellers they talk about living far from the post office or the cost of packing, which really doesn't wash. I imagine living on islands is one more excuse - the equivalent to sending to the Himalayas. Some garden companies seem increasingly to advertise free postage, but don't know if this extends to outrageous places like Glasgow.
  • Hostafan1Hostafan1 Posts: 25,357
    I ordered hair bands from Amazon. 21p , including postage from China!!!!!
    I didn't think they'd arrive, but yes they did.
    I once posted my nephew a birthday card from India which cost me less than half the postage it would have cost had I posted it in England. The following year I took all my Christmas cards with me to India and posted them all back to England .
  • Allotment BoyAllotment Boy North London Posts: 2,368
    Many years ago I worked for a diagnostic company supplying lab tests to hospitals & other labs. We were very upfront about the fact that we charged a standard delivery flat charge whether the order was the size of a matchbox or a house even though parcel force charged us different rates. The bosses said it was just too complicated to charge individual delivery charges for each & every order.  The only saving grace was we did warn people if they placed a one off order, rather than adding it to their usual monthly standing delivery.
    AB Still learning

  • NollieNollie Girona, Catalunya, Northen SpainPosts: 3,418
    Crikey, that’s a massive delivery charge, Posy. Have you checked for mailorder companies that offer a reasonable set fee for England or even the UK? Brittany Perennials/Le Clos d’Armoise charges £9.90 for up to 15 10cm pot plants delivered to ‘the UK’ and don’t seem to discriminate as to where in the UK as far as I can tell. This is great value and they are really good plants. The minimum order is 6 plants, however.

    Perhaps some of the smaller, more specialist nurseries might charge you per plant or the actual postage cost instead of just whacking on a big fee ‘cos there is a minute stretch of water between you and the mainland?  I definitely saw an online nursery that charged by the plant or had a max charge of £4 of somesuch for the UK, when I was fantasy armchair gardening over winter, will try and remember who it was...

    I am in Catalunya and also obsessed with delivery charges! Most UK nurseries won’t deliver here, Spanish ones are rubbish, but quite a few French ones deliver perennials, shrubs and all sorts at very reasonable cost. I have also ordered roses and bulbs direct from growers in the Netherlands - so might be worth checking out delivery charges further afield? 
  • PosyPosy Isle of Wight.Posts: 1,966
    That's really interesting , Nollie. There seem to be different rates for every company. I shall have to look further afield. Thank you.

  • madpenguinmadpenguin Isle of WightPosts: 2,020
    edited March 2018
    I have had some orders for items that would go ordinary mail refused.
    When ordering online I usually don't bother to look at where the company won't deliver But if I get to the checkout and find they have added extra I don't usually bother going ahead.
    I do regularly buy 20kg sacks of Alpine Grit from Marshalls Seeds and also 12kg bags of bird food from another company with no extra to pay,just the standard charge and even free P&P if applicable.
    As I mentioned before The Isle of Wight has depots for all the major courier companies and a large ParcelForce depot.
    I also use Ebay for selling stuff and I have no extra to pay to get items to the mainland.
    So unless it is a one off item that is especially large or unusual in some way there is no excuse to not send at the same cost.

    “Every day is ordinary, until it isn't.” - Bernard Cornwell-Death of Kings
  • Nanny BeachNanny Beach Posts: 3,442
    I often see a plant thats maybe £5, then see that it has an added £4.50, delivery, I try to find it locally, or wait till I have a decent size order (not too difficult haha not plants, but we have a round stainless sink, with a wire basket, one of the little plasti "feet" disappeared, we trawled all the hardware shops etc, finnally found somewhere on line that sells them, they are minute, cost pennies, and they want TEN QUID delivery, so we have removed the basket, I am going to make it into a hanging basket later on, with proably 4 chains, and hae a plastic washing up bowl in the sink now.
  • fidgetbonesfidgetbones Posts: 14,373
    The trouble is that posting a box of plants IS expensive. I posted a box to someone, it cost me nearly £25. I don't have a Hermes account, so that is the only way I could do it.  My sister sells a lot of  things on eBay. She uses Hermes and only adds on what it actually costs, but she still has people saying they will pay what they bid, but won't pay the postage.  I wanted a load of stuff from a particular nursery, it was cheaper for me to drive to wales and back and pick it up.
    You don't stop doing new things because you get old, you get old because you stop doing new things. <3
  • KaymayKaymay Posts: 72
    Lots of online suppliers do have reasonable postage costs and I think you just have to shop around. I live in rural Cornwall . I do buy certain plants online as well as using my local nurseries a lot too but I take up offers of free p&p which if you are regular customers you do get. In my mind, if I was to calculate petrol money, time and the fact that I might have huge temptations and go off piste and stop for a coffee/cake/ lunch and buy lots of other stuff when I actually set out for one plant, I may actually save money by buying online!!!
    I am happy to pay a fiver for healthy/unusual  plants delivered to my doorstep.
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