Well the point is I both a web professional and site user. And I am having problems, and have read countless moans in the past about bugs here and there, like image uploads not working every now and then and other usability issues. People must have noticed that the site search was broken for however how long. And that's a really useful and intrinsic part of the site.If I find it hard to find a workaround for what are genuine bugs, then there isn't much hope for those less tech savvy. I'm glad all is well for those without problems!I'm not suggesting people aren't prepared to rally round, or that the front facing help desk isn't just as wanting for things to work or to get bugs fixed as the rest of us. And none of this is personal. But if people are getting paid market web development rates to produce something sub-standard - off the back off a community of garden enthusiasts - then that bothers me. Not sure about the funding structure here and whether it's independent or not.
Wayside - I think you have a bloody cheek! Perfectly normal people using perfectly normal systems have no bother accessing and navigating this site which is free and run by Gardeners' World magazine, not the BBC or the supposedly flagship programme.If you're having technical issues I suggest you ask Nora, politely, for help. If you don't like it enough to stay and work it out then use your supposed technical skills to google for alternatives. Bit rich asking for directions away from here.
There's nothing wrong in having a moan and being disgruntled. And there's nothing wrong with the idea of frequenting other, or many places or asking for recommendations from other people rather than a search engine. You can dislike a pub or restaurant, but still enjoy the company and a personal recommendation goes along way. Escape the filter bubble.