How to change your username

Lyn

Make sure you’ve clicked ‘save changes’

FlyDragon

Doesn’t seem to be working, I get a little box telling me ‘changes saved’ but my username remains the same.

Dovefromabove

Dovefromabove said:

Click on the Gardeners World logo at the top left and sign in there. From there you can access your settings and make changes. Then sign out and sign back in again.  That usually works.

Hope that helps 😊

Have you tried doing the above?

Lyn

clarehumphries_13 said:

Doesn’t seem to be working, I get a little box telling me ‘changes saved’ but my username remains the same.

Clare is a lovely user name. 🙂

philippasmith2

If it is any help, I've found when changing settings, etc. it isn't instant - several hours may elapse before any change kicks in.

FlyDragon

Lyn said:

clarehumphries_13 said:

Doesn’t seem to be working, I get a little box telling me ‘changes saved’ but my username remains the same.

Clare is a lovely user name. 🙂

Well thank you!

Oomkin

Useful post! Thanks!

James8787

Signing in and out worked for me instantly. 

Reluctant_Gardener

Ignore/delete: changed it.

Ichanged my username earlier this evening. However I made a typo and the site isn't allowing me to correct it. 
 
There's an error message:
"We are having problems doing this operation. Please try again or contact support".

When I try to click on the words "contact support" there's no html link there, it's only text.

AnniD

Try a PM to @Daniel Haynes, he can help, although you'll have to wait until Monday (unless he's doing overtime 😁).