Parker’s poor customer service
I’ve been trying to get hold of J Parker’s by email and I’m not sure if they are ignoring me or maybe they don’t like putting things in writing.
i had reason to contact them earlier in the year because the bulbs I received were undersized as in they were not as advertised. I phoned on that occasion and literally got nowhere. I felt as if I was talking to a brick wall.
I then ordered another bunch of stuff including fruit plants etc. The package arrived and there were no arrows on the box indicating which way up it should be. Needless to say when it arrived it was the wrong way up and the contents of the box looked like they had been through the wars.
The plants were badly crushed, others were totally waterlogged and some foliage was rotten with clear signs of powdery mildew.
i don’t think I am being unreasonable expecting Parker’s to put things right. Am I the only one whe got the bad box?
Parkers, if you read this then please sort out your customer care because it’s not good!