Credit where it's due!
I found an email yesterday, from a parcel delivery company, telling me that my parcel from J.Parkers had been successfully delivered the day before and that the customer (that would be me!) had signed for it.
I clearly needed the email to tell me this, as I had absolutely no recollection of doing any such thing
They also claimed two previous delivery attempts, at times when I had also been in, but gave no reason for the failures.
As their website directed, I contacted the retailer and had a prompt reply from Parkers, saying they had been in touch with H**m*s and they were investigating who had signed for it. The driver was apparently 'unavailable'.
I emailed thanks and this morning had another email saying that Parkers are replacing my bulbs and offering apologies for the inconvenience incurred, though these should properly have come from He**es who committed the fault. I can only commend Parkers for their quick response, at some cost to themselves.
I can now only hope that the next parcel will be successfully delivered, as I am really looking forward to some new Iris latifolia bulbs to add to my borders, in some lovely colours. The ones I have all came from my M-i-L.and are very eyecatching, giving a great hit of blue at a time of pinks and yellows.